Simplify Your Communications.
CTS provides telecom solutions to simplify and streamline your communication needs. We can manage multiple vendor technologies including but not limited to Avaya, Cisco, ShoreTel, Microsoft & Nortel.
As your partner, we develop a strategic plan to implement VOIP, tailored to your company budget and needs. In addition, we can help ensure VoIP security and disaster recovery to keep your business firing on all cylinders.
We optimize your communication needs.
VOIP systems rely on the internet opposed to traditional phone lines, which means lower rates for long-distance & worldwide calls. In addition, say goodbye to expensive hardware costs because you can often times use existing computers and headsets for your communication needs. Not to mention you will save on maintenance costs compared to landline phones.
Automatic call forwarding so you and your team never miss a call. Auto attendant services ensure incoming calls are seamlessly sent to the proper individual or department. Next, easily schedule, manage and join internal and external conference calls. Can't forget instant caller ID to indentify incoming calls, while filtering out spam and robocalls.
Regardless of where you are located, calls can be made on smart devices or laptops from anywhere! Which means remote access for you or your team, working from home or on the go is now viable!
The advanced features provide many productivity benefits. First, the seamless communication aspects improve efficiency which allow you and your team to focus on what they do best! Next, the call analytics capabilities provide real time data on call metrics so you can identify areas for improvement. Also, you and your team can login and and work remotely so you can handle tasks on the fly. Boosting productivity and allowing your team to focus on what they do best!
Greater Sound Quality
Instead of worrying about pesky interruptions and sound delays, you can now focus on the agenda of the call. Take advantage of digital audio codecs for crisp and smooth sound quality & HD voice support. Furthermore, noise reduction to eliminate background distractions in busy office settings, as well as echo cancelation to block out feedback during calls.
Multitask while on calls or in virtual meetings using the instant messaging features to send & receive text, documents, images, videos, voice recordings and more! Say hello to unified communications
What We Serve
Gaming & Entertainment
Retail & Distribution
Business & Finance
Give us a call or submit your information and we will gladly get back to you within 24 hours on business days. We looks forward to servicing your IT needs!